Support
Need help? We're here to assist you. Whether you're a learner, instructor, institution or enterprise, you can find answers, troubleshooting steps, and ways to contact us below.
| Issue | Try This |
|---|---|
| Can’t log in | Use the “Forgot Password” link on the login page |
| Videos not loading | Clear browser cache or switch to Google Chrome |
| Certificate missing | Ensure course is 100% completed and feedback is submitted |
| Payment failed | Retry after some time or try an alternate payment method |
If your issue isn’t resolved with the resources above, reach out directly:
Support Hours:
Monday to Friday, 9:00 AM – 6:00 PM IST
Email Support:
support_knowbots@phemesoft.com
info@phemesoft.com
Phone Support:
080-41400440
Office Address:
Phemesoft Private Limited
#577, 1st floor, 11th main, 5th block, Jayanagar
Bangalore - 560041, Karnataka, India
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#577, 1st floor, 11th main, 5th block, Jayanagar,
Bangalore – 560041
Office Hours: 9:00 AM - 6:00 PM
Email: info@phemesoft.com
Get in touch: 080 4140 0440